UK Edition
Date and time
Location
Sheraton Skyline Hotel London Heathrow
Heathrow Airport, Bath Rd, Harlington, Hayes UB3 5BP,
United Kingdom London SE1 2BY United Kingdom
USA Edition
Date and time
Thu, Apr 27, 2023, 9:00 AM – Fri, Apr 28, 2023, 5:00 PM
Location
AMA Conference Center New York City
1601 Broadway 6th floor, New York, NY 10019
You are looking for solutions to increase your sales figures.
Do you doubt whether participation in sales training will bring any results?
We have prepared a unique training for you, where you will be able to develop your sales potential
Sales Power Techniques® is one of authorized training projects
by Sales Power School®
Sales Power School’s
Sales Trainings Methodology®
Our practice in conducting commercial trainings confirms the effectiveness of learning sales techniques using practical methods.
According to numerous studies and above all based on our observations from the training room, we can conclude that people remember:
-20% of what they’ve heard,
-30% of what they’ve saw,
- 50% of what they’ve heard and saw
-90% of what they’ve done themselves !!!
The situation is similar when looking at trade groups.
Theoretical knowledge of sales techniques alone is not enough.
The biggest difficulty is the application of the learned methods in practice.
Let's try to illustrate this with the example of knowledge about questions.
Most often, the sales people know well the theoretical knowledge of the function and role of questions in sales talks.
The biggest problem, however, is its application in practice.
Through our exercises, we learn to ask questions in a practical way,
so that our interlocutor wants to answer them.
Sales trainings according to the Sales Power School methodology® are primarily:
- Learning by your own experience,
- Completely stress-free forms of knowledge acquisition,
- Own methodology.
Participants of our sales trainings pay attention primarily to:
- Practical nature of the exercises,
- An interesting form of classes,
- Translation of training knowledge into the field of everyday business talks,
- Practical knowledge of design and application
open-ended questions in professional diagnosis of needs,
- A relaxed atmosphere focused on development.
Training program
1. The sales, "Why do we buy, at all?"
Benefits for you:
-Understanding emotional and rational human needs in the context of purchasing processes,
- Gaining the ability to conduct trade talks towards researching buyers' needs: focusing on needs rather than positions,
- Increase sales knowledge by participating in practical exercises.
SPS training methods®:
Practical exercises, role-playing, discussion.
2. Structure of trade talks in practice
Systematizing knowledge of the structure of the trade conversation with the aim of:
- Improving the efficiency of personal and telephone calls,
- Gain knowledge that allows you to design your own scripts and chat scenarios,
- Reduce talk time,
- Develop the ability to respond to various unforeseen customer reactions.
3. Practical sales exercises, part I
- Diagnosing real competence gaps in sales techniques,
- Understanding the occurrence of specific sales techniques at a given stage of the conversation structure,
- Development of practical sales skills,
- Learning through experience, observation and own reflections.
Thematic modules:
- Opening sales - typical mistakes,
- Closed questions and their adverse impact on the effects of needs recognition,
- The ability to listen, or how to focus more on our interlocutor,
- Benefits language in sales,
- Recognizing needs, which is really the most difficult element of a trade conversation.
4. Opening techniques in personal and telephone conversations
-Gaining practical skills in the use of effective opening techniques depending on the type and typology of the target client,
- Improving the ability to build a "good" first impression on the customer,
-Getting to know common mistakes in opening sales and their impact on customer reactions.
5. Techniques of recognizing needs, i.e. the ability to formulate open questions
The aim of the training module is to develop the following sales skills:
- Designing and applying questions focused on the specific needs of interlocutors,
- Applying a pause after asking an open question,
- Professional analyzing of the needs of our customers,
- Apply open-ended questions in the correct order.
6. Ability to speak the language of benefits
Improvement of commercial competences in the direction of:
- Applying benefits language techniques in practice,
- Ability to convert technical aspects of products and services into understandable commercial language,
- Continuous expansion of the list of product advantages,
- Increase faith in the products and services offered.
7. Practical sales exercises, part II
Improving trading skills in the direction of:
- The use of techniques learned during training,
- Observing an improvement in the quality of telephone conversations,
- Gaining confidence in sales meetings,
- The use of more and more advanced sales techniques.
8. Techniques for closing sales and overcoming customer's objections
Development of trading skills in the direction of:
- Recognizing true and false objections of customers,
- Dealing with reservations at the very beginning of the sales conversation,
-Learning techniques how to deal with customer refusal.
9. Paraphrase in the development of listening skills
Benefits for the training participant:
- Getting to know the real sources of customers' shopping motivation,
- Gaining the ability to paraphrase customer statements,
- Development of practical skills to show verbal and non-verbal interest in the topic of conversation.
10. Price and its function in purchasing processes
Benefits for the training participant:
- Gaining knowledge that allows you to sell more expensive product solutions,
- Understanding of price manipulations,
- Getting to know the typical price concerns and their source of origin.
11. Overcoming price objections in practice
Benefits for the training participant:
- Understanding the customer's price objections and the source of their origin,
- Greater confidence in your own sales skills,
- Increasing self-confidence in trade talks marked by strong price pressure.
12. Practical sales exercises, part III
Benefits for the training participant:
- The possibility of applying the acquired training knowledge during practical exercises,
- Learning through observation and own reflections,
- Opportunity to try all the sales techniques learned.
The result of completing the professional Sales Power School’s sales training is:
- Increasing motivation to actively work with customers,
- Gaining sales knowledge allowing for greater effectiveness of business meetings,
- Getting to know professional techniques and sales methods that allow us to gain the respect of our interlocutors,
- Practical ability to overcome price objections,
- Professional preparation for business talks,
- Greater efficiency in personal sales and telephone customer service.
During our sales trainings, we develop practical commercial competences:
- Professional preparation for interviews,
- Ability to design and ask open-ended questions,
- Overcoming price objections,
- Ability to listen and paraphrase needs,
- Sales assertiveness,
- Effective sales techniques in contact with new potential customers.
Read more:
Development of specific skills
√ Regardless of the form of training (open or closed), each of our classes is preceded by a professional examination of needs.
This allows you to clarify the content of the sales training in accordance with the reported needs and expectations. This gives the opportunity to raise individual issues related to the participant's industry. In addition, when deciding on the form of closed training, we try to ensure that most of the exercises are designed on the example of selected products of our clients. This allows you to conduct exercises using the role-playing method that reflect real trading situations.
Sales Power School’s sales trainings are developing practical sales skills.
√ Overcoming price objections is one of our training specializations.
During our classes, we develop the skills of selling more expensive solutions in a practical way.
We have our own methodology in this area.
The result of completing the training is:
- increasing of self-confidence in sales talks marked by strong price pressure,
- learning techniques to overcome price objections,
- understanding the source of price pressures.
Many of the participants of our sales trainings are people who have been privately attended in classrooms.
Their positive testimonials and comments can guarantee you the best quality on the training market.
Therefore, we believe that participation in our trainings will translate into effectiveness.
SCHIPPER TECHNIEK
Netherland
Agnieszka Schipper
The Management Board
“I would recommend this training for other companies.
„Why ? ”
Theory is exercising in practice, immediately”
Positive attitude to training’s attenders causes that everyone want to try new techniques”
Markus Sajewicz Sp. z o.o.
Michał Sajewicz
Executive Board Member
“Training has been conducting in very pleasant atmosphere,
very substantive.
Great examples of cases and role playing exercises,
both sales and purchasing.
Which issue was most valuable for You?
-Projecting sales phones screenplays
- Sales Techniques:
"How to sell in higher prices"
Sempre Farby Sp. z o.o.
Katarzyna Fusek
Area Sales Manager
“Wondering practical workshops, which were not stressful.
Learning through own mistakes and by role playing exercises.
Training motivates to work over myself, breaks stereotypes.
It mobilises to work, learns faith of my own
Practical exercises help in reality, after that”
December 14 · 9am - December 15 · 4pm CET
Sheraton Skyline Hotel London Heathrow Heathrow Airport,
Bath Rd, Harlington,
Hayes UB3 5BP, United Kingdom London SE1 2BY United Kingdom
Tickets are available both on our website and Eventbrite:
There are only 12 tickets to buy
Date and time
Thu, Apr 27, 2023, 9:00 AM – Fri, Apr 28, 2023, 5:00 PM
AMA Conference Center New York City 1601 Broadway 6th floor, New York, NY 10019
Main advantages of training:
-analysis of real phone calls,
- motivating atmosphere of classes,
- the possibility of developing an individual script for telephone conversations,
- learning how to deal with stress in telephone contact with new customers,
- developing the ability to build and apply questions focused on specific needs,
- improving commercial competence towards the use of benefits language techniques in practice,
- increasing faith in the products and services offered,
- targeting voice and pronunciation according to the individual predisposition of the trainees,
- many exercises focused on working with the emission of the color of your own voice,
- the development of skills to overcome the communication barriers that characterise telephone calls,
- learning about professional techniques and methods of reaching out to the main decision-makers through telephone contact.
Training program
1. The Sales, "Why do we buy, at all?"
Benefits for you:
-Understanding emotional and rational human needs in the context of purchasing processes,
- Gaining the ability to conduct trade talks towards researching buyers' needs: focusing on needs rather than positions,
- Increase sales knowledge by participating in practical exercises.
SPS training methods®:
Practical exercises, role-playing, discussion.
2. Structure of trade talks in practice
Systematizing knowledge of the structure of the trade conversation with the aim of:
- Improving the efficiency of personal and telephone calls,
- Gain knowledge that allows you to design your own scripts and chat scenarios,
- Reduce talk time,
- Develop the ability to respond to various unforeseen customer reactions.
3. Practical sales exercises, Part I
Benefits for you
- Diagnosing real competence gaps in sales techniques,
- Understanding the existence of specific sales techniques at a given stage of the structure of the conversation,
- Development of practical sales skills,
- Learning through experience, observation and your own reflections.
4. Opening techniques in phone calls
Gain practical ability to apply effective opening techniques depending on the type and typology of the target client.
Improving the ability to build a good first impression on the customer.
Selected issues:
- Typical errors in opening sales and their impact on customer reactions,
- The pace of speaking, that is, everything that our interlocutor managed to hear,
- Pause, that is, let the customer speak,
- The quality of the phone call and its impact on the interest of the caller,
- Confidence in the first phone call.
Practical exercises:
- Simulation of outgoing phone calls based on scenarios designed as examples that reflect real-world calls to new leads,
- Recording conversations and listening together in order to implement the acquired techniques in practice,
- Proposing improvement techniques by the trainer.
5. Preparing for phone calls with new leads. Script construction, modification and use
- Gain the ability to compose your own scripts for outgoing connections,
- Development of the ability to set individual sales targets in accordance with the S.M.A.R.T rule,
- Improving the ability to respond to specific signals sent by the caller.
Selected software considerations: -Script construction, common errors,
- Reading from the neck, that is, everything our interlocutor hears,
- The content of the script, or how to design it to arouse the interest of our interlocutor,
- Unforeseen reactions of interlocutors versus our action,
-Location of open questions in the script,
- An arsenal of features, advantages and benefits.
Training methods: presentation, individual and group exercise, simulation of outgoing telephone conversations based on jointly developed chat scripts, recording conversations and listening together to observe the effects of conversations.
6. Communication barriers in a telephone conversation
-Development of skills to overcome communication barriers that characterize telephone calls,
- Getting to know the techniques of coping with stress,
- Techniques for self-improvement of the quality of telephone calls,
- Verbal and non-verbal communication.
Selected training issues:
-Typical physical and psychological barriers to human communication,
- Features of a positive message,
- Typical channels of communication, i.e. "how do we derive information about another person?"
7. Ability to formulate and ask questions in phone calls
Develop the following sales competencies:
- Building and applying questions focused on specific needs,
- Apply pause after asking questions,
- Professional diagnosis of needs,
- Apply open ended questions in the correct order.
Selected training issues:
- Types of closed questions and their adverse impact on the conduct of the trade conversation,
-The order of questions and the passage of time, that is, how to achieve the interest and respect of our interlocutor,
- Types of open questions and their beneficial effect on recognizing the needs of our interlocutors.
8.Ability to speak the language benefits in phone calls
Improving commercial competence towards:
- Application of language speaking techniques benefits in practice- Ability to convert technical aspects of products and services into an understandable commercial language
- Continuous expansion of the list of product advantages
- Increase faith in the products and services offered
Selected training topics:
- Concepts: feature, advantage and benefit in practical terms,
- Common errors in the use of language speaking techniques benefit,
- "Technical Sales Proof Model®", i.e. proven methodology for using language benefits in the sale of technical products and advanced technologies,
- The technical parameter of the product and its impact on certain benefits for the customer,
- Product properties in the context of customer benefits,
- Different combination variants in the application of features, advantages and benefits,
- Application of a list of characteristics, advantages and benefits of specific products and services in the development of the whole organization.
9. Practical sales exercises, Part II
Improving trading skills towards:
- Use of learned techniques during training,
- To observe improvements in the quality of telephone calls,
- Gain confidence,
- The use of increasingly advanced techniques.
Selected training topics:
- Effectiveness of the questions asked in the customer's assessment,
- Techniques for engaging the interlocutor in response to questions,
- The use of language benefits in relation to the diagnosed need,
- SELL sequence for sale,
- Ability to take notes during a meeting,
- Asking questions according to diagnosed customer’s needs.
10.Techniques of closing sales and overcoming customer objections
Gaining trading skills in the direction of:
- Recognition of real and false reservations and objections of customers
- Dealing with reservations at the very beginning of a phone call
- Learn techniques for dealing with customer refusal
Selected training topics:
- Objections and their sources,
- Neutralization of objections and reservations,
- Closing techniques,
- Ready-to-buy signals,
- Techniques for dealing with such as customer’s answers:
"I have many phones like yours"
"Please send your offer to office@...."
"I'm sorry, but I can't give a direct phone number to ...."
"We have already suppliers like your company and we are very happy with them"
"Please submit your offer first. If we were interested, we would contact with your company".
11. Voice broadcast in telephone contact
- Targeting voice and pronunciation depending on the individual predisposition of the trainees,
- Increase motivation to actively work with the client by adjusting the tone of the voice,
- Build an image by working with the emission of the color of your own voice.
Selected training topics:
-The tone of the voice, that is, the sounds that we like to listen to,
- Expressiveness of speaking as a reinforcement of the message,
- Dynamics of effective transmission,
- Voice modulation and effective communication,
- Typical mistakes made by sellers in phone calls.
12. Organization of one's own workplace and technological assistance
in conducting effective discussions.
Providing practical guidance on:
- How technological assistance can be used most optimally
to communicate effectively with customers over the phone,
- How to organize your own workplace to carry out effective telephone actions,
- How to increase your motivations using digital technologies.
Classroom training:
Total Time:
2 training days.
16 hours, 2 x 8 hours
Online training:
Total time:
4 sessions
16 hours, 4 x 4 hours
Price conditions
Online training:
Total time:16 hours
4 sessions x 4 hours
Price: 800,00 USD
Total time online training:
Dates:
NEW DATES WILL BE PUBLISHED SOON
All tickets must be purchased 14 days before date of 1st session.
Amount of courses participants are limited.
Buy ticket
by Paypal
Price: 800,00 USD
Classroom training:
Total time: 16 hours
2 sessions x 8 hours
Price: 2 400,00 USD
Classroom training could be conducted as “One to one” training
Buy ticket
by Paypal
Amount of courses participants are limited.
Development of specific skills
Sheraton Skyline Hotel London Heathrow
Heathrow Airport, Bath Rd, Harlington, Hayes UB3 5BP,
United Kingdom London SE1 2BY United Kingdom
MISSION
Sales Power School
Wodzisław Śląski. Poland
Phone number: + 48 533 560 777
Enquiries about about closed trainings for your company:
email: k.czuprynski@salespowerschool.pl
English (UK) 
Polski 
